ForgeSkills

Legal and policies

The terms and policies that apply when you use ForgeSkills, buy a course, keep a Learner Portfolio or manage learning through the Employer Platform.

• Terms and ConditionsThe terms on which ForgeSkills provides courses, Learner Portfolios and the Employer Platform.
• Privacy PolicyHow ForgeSkills collects, uses, discloses, stores and protects your personal information.
• Refund and Cancellation PolicyWhen a ForgeSkills course purchase can be refunded, transferred or cancelled.
• Course Access and Account Inactivity PolicyHow long a Learner Portfolio stays open, the reminders we send before closure, and how to reactivate a closed account.
• Complaints and FeedbackHow to raise a concern about a ForgeSkills course, assessment or service, and what happens next.
• Professional Recognition DisclaimerWhat a ForgeSkills Certificate of Completion is, and who decides whether it is recognised.
• Accessibility StatementHow ForgeSkills approaches accessibility, and how to tell us about a barrier you have hit.
• Website Terms of UseThe terms that apply to browsing and using the ForgeSkills website.